Shipping & Order FAQ
Free shipping on orders over $150 to the U.S. and Canada
How to Track an Order
Once your order is placed, a confirmation email will be sent to the email address associated with your order. If you placed your order a week ago or more and have not received that email, please reach out to our customer care team HERE and they would
Can Changes be Made to an Order?
We have a very limited window to make changes to an order before it's processed at our warehouse. Once an order has been processed, we are unable to:. We strongly recommend reviewing your order carefully before placing it. If you need to edit or canc
Can an Order be Cancelled?
Cancellations can only be requested during a short window immediately after placing your order. Once your order has been processed at our warehouse, we are unable to cancel it. Please reach out to our Customer Care team right away during our business
Where Is My Package?
Lost/Stolen Packages:. If you have not received your package within the allotted time frame or delivered, we recommend waiting another 7 business days in light of any possible delays. Please check your front porch, side door, back porch, garage are
How Long Will My Order Take?
Shipping times:. FREE SHIPPING WITH SUBTOTALS OVER $150 USD. U.S. & Canada Customers Only. Order subtotal must be $150 USD (after discounts) or more to qualify!
How Much Is Shipping?
Shipping Rates Below.
International Shipping
We ship to the US, Canada, Australia, Germany, Sweden, and the UK. We are also in the process of adding the EU to our shipping regions!
Canada Customers
We offer free shipping to the US and Canada when your subtotal after discounts is $150 USD or more. This is automatically applied if you meet this amount.We aim to ship your order out within 24-72 business hours from when the order was placed.Interna
Do You Offer Expedited Shipping?
Yes! See below for details.
FREE SHIPPING??
Don't you hate paying for shipping?? We get it! Shipping costs can be annoying, extra, and definitely unwanted even if you want your items!. We have you covered! We know how irritating it can be to pay that extra amount, and we have found the perfect
How Do I Edit My Shipping Address in My Account?
If you moved, sent a couple orders to a friend or vacation address, or even sent a package to the wrong location on accident, you may have some unnecessary shipping addresses attached to your CJLA account! When you checkout through the website, CJLA