Can Changes be Made to an Order?Updated 3 days ago
Order Changes & Cancellations
We have a very limited window to make changes to an order before it's processed at our warehouse. Once an order has been processed, we are unable to:
- Edit or cancel individual items
- Update the shipping address
- Change the shipping method
We strongly recommend reviewing your order carefully before placing it.
Need to Make a Change?
If you need to edit or cancel your order, please reach out within 1–2 hours of placing it to [email protected] during our business hours (Monday–Friday, 8:30am–5:00pm PST). The sooner you contact us, the better the chance we can help.
Please note: there is no guarantee that changes or cancellations can be made at any time, but our team will always do their best to help!