Returns & Exchanges
We get it. Sometimes things just aren't meant to be. If you're looking to process a return, don't worry—we've made it easy!
Return Policy
Return Policy. We totally get it — sometimes things just aren't the right fit, and that's okay! We offer store credit for returns, not a refund to your original payment method. Here's everything else you need to know. 💛. Policy Details. Rejected Ret
How To Return
How to Make a CJLA Return. Please note that eligible returns are issued as store credit rather than a refund to the original form of payment. U.S. and Canada Orders. International Orders Outside of CanadaClick here to view our international return pr
How to Exchange
Shopping online can be HARD! We totally get it. You thought it was going to be the perfect fit, and it just didn't work! We know how frustrating that can be, and because of that, we have made it as easy as possible for you to get the right size and f
Store Credit
How will I receive my store credit?. How long will it take to get my store credit?
International
INTERNATIONAL RETURNS:. We are not yet equipped to accommodate free returns for International addresses, the program automatically will not register the address. We would love to offer this service one day, as we grow we are constantly learning and t
What is “ Checkout+” Coverage?
Checkout+ Coverage (Hassle-Free Returns) is an optional protection that can be purchased at checkout. When you purchase Checkout+ Coverage, you will receive a prepaid return shipping label for eligible returns. This allows you to return eligible item
Having Trouble with a Return Label?
If you are unable to create a return shipping label, it is most likely because your order is outside of our 30-day return window or the item is final sale. If your return label is not formatting correctly, this may be due to your computer or browser