HOLIDAY RETURNSUpdated a month ago

Extended Holiday Return Window:

Great news! Our return window has been extended from November 1, 2024, through January 31, 2025.

If you are wanting to return/exchange a gift you received:

If you receive something from CJLA that is/was purchased between November 1, 2024, and December 25, 2024, you are permitted to return/exchange it through January 31, 2025! If you have the email of the purchaser and the order number, you can return or exchange your item(s) HERE. Please see the details of our return policy in this article from our FAQ page. 

Here is our exchange process for reference: How to Exchange

Please email us here and we would be happy to help with returning your items ASAP! We will just need the name of the person who gave you the gift and we will send the return label directly to you so you can get the correct size or color you are hoping for! If you are unsure of the details of the order, please still reach out! We are here for you! We want the pieces in your closet to be ones you live in and love to wear!

If you are giving someone a gift from CJLA for the Holidays:

We highly recommend including "hassle-free returns + shipping protection" on the order so that the cost of return shipping is covered if the person you are giving the gift to ends up needing to return/exchange. If this is not added to the order, the recipient will be required to pay return shipping when processing the return. 

Adding this to your order also ensures that your order will be covered if anything happens to the order such as the package going missing in transit or being damaged in any way during transit. 

We also recommend providing your email address and the order number to the recipient as they will need this information to make the return. 

You can also create the return for the recipient through our return portal HERE to start the process! 

Thank you for choosing CJLA for your holiday shopping!