What is the capsule box?. Say goodbye to closet overwhelm with the CJLA Capsule Box! The box includes 8 versatile pieces that mix and match seamlessly for endless combinations. Do you feel like you have nothing to wear? Don't know how to create outfi

What is the capsule box?Say goodbye to closet overwhelm with the CJLA Capsule Box! The box includes 8 versatile pieces that mix and match seamlessly for endless combinations. Do you feel like you have nothing to wear? Don&apos;t know how to create outfits easily? The Capsule Box is for you!&#xA0;When is the next capsule box coming?There are not currently plans for an additional capsule box, but CJLA is all about creating pieces for you that mix and match well with everything you already have! Please contact us <a href="https://www.carlyjeanlosangeles.com/pages/contact">here</a> if you would like styling or sizing help for the capsule box or any other CJLA products (: Can I subscribe for a new box per quarter or season?Currently, the Capsule Box is a one time only release. Will shipping be free when I purchase the capsule box?YES! Free shipping is offered for all orders with a subtotal of $150 or more after discounts.Can I buy a capsule box as a gift for someone? Will they be able to return anything they don&apos;t want easily?The Capsule Box is an incredible gift to give to someone you love! The pieces in the box are size exchange only according to our policy, but make sure to include &quot;Hassle Free Returns + Package Protection&quot; on the order at checkout so the receiver of the gift can exchange their items easily. If the add-on is not included, the label for the return will need to be paid at the time the exchange is processed. What if I already own one or more of the items in the capsule box, but I still want the others?The pieces in the Capsule Box are available for purchase at <a href="//carlyjeanlosangeles.com">carlyjeanlosangeles.com</a> outside of the box. You are welcome to purchase any number of items outside of the box if you do not want all of them. If you purchase the Capsule Box, you will receive all 8 items that are included in the box. What should I do if an item doesn&apos;t fit?If one of your items does not fit the way you&apos;d like, you can exchange for a different size within 21 days of delivery! Our policy is extended through January 31st, so if it is a Christmas gift, you will have until then to process your exchange. See <a href="https://help.carlyjeanlosangeles.com/en-US/capsule-box-exchanges-978777" target="_self">this article</a> for more details on size exchanges.

Capsule Box FAQ

We’re excited to introduce our brand-new Capsule Box – a curated collection of carefully selected pieces designed to help you build a versatile and stylish wardrobe. Whether you’re refreshing your current collection or looking for something new and o

We&#x2019;re excited to introduce our brand-new Capsule Box &#x2013; a curated collection of carefully selected pieces designed to help you build a versatile and stylish wardrobe. Whether you&#x2019;re refreshing your current collection or looking for something new and on-trend, the Capsule Box offers a unique shopping experience.Option 1:exchange only&#xA0;<h4 id="isPasted">Can I return or exchange my capsule box items?</h4>We want you to be completely happy with your capsule box. Due to the exclusive nature of these collections, we are currently only offering size exchanges only for capsule box items, no returns. If the size doesn&#x2019;t fit as expected, we&#x2019;ll be happy to assist you in exchanging your item for a different size. Please note that we cannot accept returns for a refund or store credit or exchanges for different items.<h4 id="isPasted">Can I exchange items from the capsule box for a different style or color?</h4>At this time, our exchange policy for the capsule box only allows for size exchanges&#xA0;for the capsule box. Unfortunately, we cannot accommodate exchanges for different styles, colors, or other items in the capsule box.<h4 id="how-can-i-exchange-one-of-my-items-for-another-size">How can I exchange one of my items for another size?</h4>You may process your exchange <a href="https://www.carlyjeanlosangeles.com/apps/redo/returns-portal/login">HERE</a> if your shipping address is in the US or Canada.The portal will then prompt to select which piece(s) you would like to exchange and why. Once you select that you will have the option to exchange only for another size. Our store policy is that we can honor exchanges for up to 21 days from the date of delivery.Once you drop off the item you are returning and it receives the first scan, you will be sent an email today the cost of shipping on the new order and once that is complete the new order will automatically be created in our system.Please note:Discount codes will be honored on the new exchange order if a size exchange is being made. If a new item is being ordered, discount codes will not be applied.&#xA0;We do not reimburse for shipping cost on the repurchased order. For further assistance with returns please reach out to our returns team <a href="https://www.carlyjeanlosangeles.com/pages/contact">HERE</a>.

Capsule Box Exchanges

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