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<p id="isPasted"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">INTERNATIONAL APO/DPO/FPO RETURNS:&#xA0;</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">We are not yet equipped to accommodate free returns for International and APO/FPO/DPO addresses, the program automatically will not register the address. I am so sorry for any inconvenience! &#xA0;</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">We would love to offer this service one day, as we grow we are constantly learning and trying to expand to meet the needs of our customers. Please send your returnable items back to:&#xA0;</span></p><div data-block="true" data-editor="a27rq" data-offset-key="een98-0-0" id="isPasted" style="caret-color: rgb(27, 28, 29); color: rgb(27, 28, 29); white-space: pre-wrap;"><div data-offset-key="een98-0-0"><span data-offset-key="een98-0-0" style="font-weight: bold; font-size: 14px;">ATTN: CJLA Returns</span></div></div><div data-block="true" data-editor="a27rq" data-offset-key="a45pa-0-0" style="caret-color: rgb(27, 28, 29); color: rgb(27, 28, 29); white-space: pre-wrap;"><div data-offset-key="a45pa-0-0"><span data-offset-key="a45pa-0-0" style="font-weight: bold; font-size: 14px;">Carly Jean Los Angeles</span></div></div><div data-block="true" data-editor="a27rq" data-offset-key="eteho-0-0" style="caret-color: rgb(27, 28, 29); color: rgb(27, 28, 29); white-space: pre-wrap;"><div data-offset-key="eteho-0-0"><span data-offset-key="eteho-0-0" style="font-weight: bold; font-size: 14px;">29010 Commerce Center Dr.</span></div></div><div data-block="true" data-editor="a27rq" data-offset-key="f4ob8-0-0" style="caret-color: rgb(27, 28, 29); color: rgb(27, 28, 29); white-space: pre-wrap;"><div data-offset-key="f4ob8-0-0"><span data-offset-key="f4ob8-0-0" style="font-weight: bold; font-size: 14px;">Valencia, CA 91355</span></div><p><span style="font-size: 14px;"><br></span></p></div><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Please be sure to include your name and order number for each item. &#xA0;<strong>Also, please grab a tracking number and email it to&#xA0;</strong><span style="color: rgb(41, 105, 176);"><strong>returns@carlyjeanlosangeles.com</strong></span><strong>&#xA0;so we can send out your store credit fast!&#xA0;</strong>Otherwise, it will get issued out 1-2 weeks after arriving at our warehouse.</span></p><p><br></p>

INTERNATIONAL APO/DPO/FPO RETURNS:. We are not yet equipped to accommodate free returns for International and APO/FPO/DPO addresses, the program automatically will not register the address. I am so sorry for any inconvenience!. We would love to offer

International/Canada/APO adresses

Returns & Exchanges

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Can I return my order if I redeemed rewards points for a discount?

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What is a Capsule?

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What are the advantages of becoming a rewards member?

I already have an account. Do I need to create a new one to earn rewards?

Where can I find all of my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

What If I have an old email address or multiple email addresses and want to combine my accounts & earnings?

How do points convert to dollars?

How does the referral program work?

Is there a limit on how many points I can earn?

I have earned points and entered a new tier with my last purchase, but now I want to return it. What will happen to my reward?

Do points ever expire?

How is my tier determined?

Does it cost anything to begin earning points?

How do I redeem my points?

How will I know which rewards tier I am currently a member of?

How will I know when I have reached a new tier?

Rolling year

How do I get a birthday reward?

How do I redeem my reward points at checkout?

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/incentive but I did not see my account balance change. Did I get credit?

I have referred several friends but haven’t received any points for it. Is there something else I need to do?

I received an error message when referring friends through email referral box. What went wrong?

International/Canada/APO adressesUpdated a month ago