We love offering special promotions and discount codes to our CJLA community! Here are a few helpful tips to make sure your code works just right at checkout:. You can use one promo code per order. Discount codes cannot be stacked. Promo codes and re

We love offering special promotions and discount codes to our CJLA community! Here are a few helpful tips to make sure your code works just right at checkout:<h4 data-start="311" data-end="341" id="a-few-things-to-know">A Few Things to Know:</h4><ul data-start="342" data-end="691"><li data-start="342" data-end="385">You can use one promo code per order. Discount codes cannot be stacked.&#xA0;</li><li data-start="386" data-end="467">Promo codes and rewards codes can&apos;t be used together&#x2014;just one or the other!</li><li data-start="468" data-end="566">Promo codes typically can&#x2019;t be used on Tent Sale or Clearance items unless we say otherwise.</li><li data-start="567" data-end="691">Good news: Rewards codes can be used on Tent Sale or Weekly/Daily Deals (as long as your subtotal meets the minimum!).</li></ul><h4 data-start="693" data-end="732" id="how-to-use-your-discount-code">How to Use Your Discount Code:</h4><ol data-start="733" data-end="1027"><li data-start="733" data-end="779">Head to checkout and click &#x201C;Check Out.&#x201D;</li><li data-start="780" data-end="876">On the right side of the screen, you&#x2019;ll see a box that says &#x201C;Gift card or discount code.&#x201D;</li><li data-start="877" data-end="920">Type in your code and click &#x201C;Apply.&#x201D;</li><li data-start="921" data-end="1027">You&#x2019;ll see your subtotal update with the discount applied (shipping + tax stay the same unless noted!).</li></ol><h4 data-start="1029" data-end="1060" id="using-a-gift-card-too">Using a Gift Card Too?</h4>No problem! Just follow these steps:<ul data-start="1098" data-end="1232"><li data-start="1098" data-end="1158">First, enter your discount code and click &#x201C;Apply.&#x201D;</li><li data-start="1159" data-end="1232">Then enter your E-Gift Card code (16 digits) and click &#x201C;Apply.&#x201D;</li></ul>If you ever have questions, our Customer Care Team is always here to help! Just email info@carlyjeanlosangeles.com &#x1F49B;

Discount Code Policy

Yes! See Below For Details. So you purchased a fun new item and then it went on sale?! No worries, we will happily offer price adjustments if you purchased an item within 48 hours of when it went on sale.

Yes! See Below For Details.So you purchased a fun new item and then it went on sale?! No worries, we will happily offer price adjustments if you purchased an item within 48 hours of when it went on sale. &#xA0;<ul><li style="color: rgb(0, 0, 0);">The below policies apply to site-wide sales only.</li><li style="color: rgb(0, 0, 0);">We cannot offer price adjustments if your purchase was made more than 48 hours before or after the sale started or ended.</li><li style="color: rgb(0, 0, 0);">Price adjustments will be given in the form of store credit for site wide sales or discount codes.</li><li style="color: rgb(0, 0, 0);">We do not offer price adjustments for tent sales, super sales, daily deals, clearance or flash sales.</li><li style="color: rgb(0, 0, 0);">If you forgot to apply your rewards code or gift card, please email us at the link below and we would be happy to apply one or both retroactively in the form of a refund.</li><li style="color: rgb(0, 0, 0);">Please reach out to us <a href="https://help.carlyjeanlosangeles.com/en-US/contact">HERE</a> and our Customer Care Team would love to answer any further questions you may have!</li></ul>

Do You Price Adjust?

Back to CJLA.com!

CJLA FAQs

Every so often CJLA offers discount codes for sales and promotions.  These should be entered at checkout.  You are only able to use ONE promotional code per order.  Promotional codes are only available for a limited time.

Discount Codes & Price Adjustments

Contact Us!

Why do you not offer phone support?

THE CJLA APP!

Need More Help?

How to Track an Order

Can Changes be Made to an Order?

Can an Order be Cancelled?

Where Is My Package?

How Long Will My Order Take?

How Much Is Shipping?

International Shipping

Canada Customers

Do You Offer Expedited Shipping?

FREE SHIPPING??

How Do I Edit My Shipping Address in My Account?

Shipping & Order FAQ

Return Policy

How To Return

How to Exchange

Store Credit

International

What is “ Checkout+” Coverage?

Having Trouble with a Return Label?

What If My Item Is Damaged Or Defective?

I Ordered Something on Accident — What Should I Do?

Returns & Exchanges

Pricing & Forms of Payment

Shop Pay Installments

Digital Gift Cards

My Gift Card Did Not Apply To My Order

Payment Methods & Gift Cards

How Do I Sign Up?

What are the advantages of becoming a rewards member?

Where can I find all of my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

What If I have an old email address or multiple email addresses and want to combine my accounts & earnings?

How do points convert to discounts?

How does the referral program work?

Is there a limit on how many points I can earn?

Can I return my order if I redeemed rewards points for a discount?

Do points ever expire?

How is my tier determined?

Does it cost anything to begin earning points?

How do I redeem my points?

How will I know which rewards tier I am currently a member of?

How will I know when I have reached a new tier?

Rolling year

How do I get a birthday reward?

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/incentive but I did not see my account balance change. Did I get credit?

I have referred several friends but haven’t received any points for it. Is there something else I need to do?

I received an error message when referring friends through email referral box. What went wrong?