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What was the sale?!On 10.14 there was a 2 hour long sale on the CJLA app only for 50% off site wide.Can I return or exchange if I purchased during the sale? No, anything 40% off or more is final sale.If you have additional questions, please send us a message <a href="https://help.carlyjeanlosangeles.com/en-US/contact">here</a> (:

What was the sale?!. On 10.14 there was a 2 hour long sale on the CJLA app only for 50% off site wide. Can I return or exchange if I purchased during the sale?. No, anything 40% off or more is final sale. If you have additional questions, please send

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Promotion Information

Return Policy

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FREE SHIPPING??

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My Gift Card Did Not Apply To My Order

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What are the advantages of becoming a rewards member?

Where can I find all of my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

What If I have an old email address or multiple email addresses and want to combine my accounts & earnings?

How do points convert to discounts?

How does the referral program work?

Is there a limit on how many points I can earn?

Can I return my order if I redeemed rewards points for a discount?

Do points ever expire?

How is my tier determined?

Does it cost anything to begin earning points?

How do I redeem my points?

How will I know which rewards tier I am currently a member of?

How will I know when I have reached a new tier?

Rolling year

How do I get a birthday reward?

How do I redeem my reward points at checkout?

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/incentive but I did not see my account balance change. Did I get credit?

I have referred several friends but haven’t received any points for it. Is there something else I need to do?

I received an error message when referring friends through email referral box. What went wrong?

Do I receive points when using a gift card?

CLUB CJLA

Does Hassle Free Returns apply to both Returns + Exchanges?

Does Hassle Free cover the Cost of shipping for my exchange order?

Hassle Free Returns

What is a Capsule?

Capsule Guide

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Environmental Sustainability

Ethical Responsibly and Sustainable Fashion

Discount Code Policy

Do You Price Adjust?

Discount Codes & Price Adjustments

How to Wash Your CJLA Pieces

How to Cut Your Denim

Caring for Your Pieces

Back in Stock Notifications

The Piece I Want Sold Out!

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Chad's Birthday Denim Sale

Treat Week Sale

30% Off Black Friday Sale

Cyber Monday

2024 CJLA Christmas Card & Emails

New Year's Eve Flash Sale

Capsule Box FAQ

Capsule Box Exchanges

CJLA Capsule Box

WHEREITSAPP flash saleUpdated 4 months ago