CJLA FAQs logo
CJLA FAQs logo

All articles

Store CreditUpdated 8 months ago

How to use CJLA Digital Gift Cards (or Store Credit):

1. Click "Check Out"

2. On the right side on the check out page you will see a box that says "Gift card or discount code".  Enter your 16-digit code here. In the CJLA App, this will be at the top of the page in the cart, before you head to checkout!

3. Click "Apply"

4. Your subtotal will be adjusted accordingly.  

Things to Note:

  • If you have a remaining balance on your gift card please keep your original email containing the 16-digit code.  You can use the remaining amount toward future purchases.
  • To use a discount code with your E-gift card, first type in your 16-digit E-Gift card code and click "Apply".  Then type in the discount code and hit "Apply".
  • You cannot use a gift card to purchase another Gift Card.

Store Credit

  • Store credit from returns will be sent to your email after you drop your return off at UPS (if you follow the return process in the portal that can be found under "Returns"). Our system is automated so this will happen automatically and quickly.
  • The store credit will be in the form of a gift card and does not expire
  • You can apply your store credit to any order using the same process as shown above under "E-Gift Cards"
  • If you did not receive your store credit automatically after 24 hours, please email us at [email protected] and we would love to help.

Have a Mastercard or Visa Gift Card?

  • If you have a Mastercard or Visa Gift Card that you'd like to use on CJLA pieces that does not cover the amount of the full order, please purchase a CJLA gift card for the amount of the gift card you have
  • Once you receive your CJLA gift card to your email, you can use that on your CJLA order
  • The reason this is the best course of action is because multiple "payment forms" such as credit or debit cards cannot be used on one order, and a Visa or Mastercard Gift Card is technically a payment method
  • If you have any trouble with this, please reach out at [email protected] (:
Was this article helpful?