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CJLA FAQs

We are here to help ensure your experience with CJLA is as seamless as possible!  Please read the articles below for more information on returns, shipping, rewards and more! 

Carly Jean Los Angeles Help Center

Everything you need to know while shopping during the 2023 Holiday Season!

CJLA HOLIDAY UPDATES

We get it.  Sometimes things just aren't meant to be.  If you're looking to process a return, don't worry—we've made it easy!

Returns & Exchanges

Free shipping on orders over $150 to the U.S. and Canada

Shipping & Order FAQ

We would love to chat with you!  Reach out to us via live chat or email!

Need More Help?

We accept secure payments via American Express, Visa, MasterCard, Discover, Apple Pay, Google Pay.

Payment Methods & Gift Cards

Our rewards program CLUB CJLA is a tiered program that allows members to earn more perks the more they engage with us. Members can earn discounts, access to sales, exclusive launches, event invites and more!

CLUB CJLA

Here at CJLA, we're all about capsule wardrobes!

Capsule Guide

Ethical treatment and sustainable fashion is so important to CJLA!  Carly takes great care in choosing which manufacturers she purchases from. She strives to work with others that share the same values that CJLA represents and would never support

Ethical Responsibly and Sustainable Fashion

Every so often CJLA offers discount codes for sales and promotions.  These should be entered at checkout.  You are only able to use ONE promotional code per order.  Promotional codes are only available for a limited time.

Discount Codes & Price Adjustments

How do I wash my CJLA pieces?  To best care for your clothing, we recommend our garments be hand washed and laid flat to dry.