We are so excited to be able to offer this amazing Customer Care option to serve you better and faster! We are available to answer Live Chat messages during our business hours listed below. Also, you are still welcome to message us here outside of our business hours! We will just see your message when we are back in office!
Live Chat can be found in the bottom right hand corner of the website. Just click on the bubble! (:
Monday: 9AM-10:30AM, 2-5 PM PST*
Tuesday-Friday: 9AM-12PM, 1-5PM PST*
*Please note that these hours can vary from week to week due to events, photoshoots, and availability during each day. When there is a representative available, LiveChat will always be on. If the chat bubble is not showing up at the bottom right hand corner of the site, LiveChat is off. During these hours, please feel free to reach out via Instagram DMs @carlyjeanlosangeles or via email by emailing [email protected] and our team will respond as soon as possible.