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<ul id="isPasted"><li>Add your birthday under the ways to earn points section <a href="https://www.carlyjeanlosangeles.com/pages/rewards"><strong>HERE</strong></a>.</li></ul>

Add your birthday under the ways to earn points section HERE.

How do I get a birthday reward?

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HOLIDAY RETURNS

How To Return

How to Exchange

Store Credit

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Return Policy

What is “ Hassle Free Returns” Coverage?

Having Trouble with a Return Label?

What If My Item Is Damaged Or Defective?

I Accidentally Ordered Something

Returns & Exchanges

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Can Changes be Made to an Order?

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Where Is My Package?

How Long Will My Order Take?

How Much Is Shipping?

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Canada Customers

Do You Offer Expedited Shipping?

FREE SHIPPING??

How Do I Edit My Shipping Address in My Account?

Shipping & Order FAQ

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Pricing & Forms of Payment

Shop Pay Installments

Digital Gift Cards

My Gift Card Did Not Apply To My Order

Payment Methods & Gift Cards

How Do I Sign Up?

What are the advantages of becoming a rewards member?

Where can I find all of my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

What If I have an old email address or multiple email addresses and want to combine my accounts & earnings?

How do points convert to discounts?

How does the referral program work?

Is there a limit on how many points I can earn?

Can I return my order if I redeemed rewards points for a discount?

Do points ever expire?

How is my tier determined?

Does it cost anything to begin earning points?

How do I redeem my points?

How will I know which rewards tier I am currently a member of?

How will I know when I have reached a new tier?

Rolling year

How do I redeem my reward points at checkout?

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/incentive but I did not see my account balance change. Did I get credit?

I have referred several friends but haven’t received any points for it. Is there something else I need to do?

I received an error message when referring friends through email referral box. What went wrong?

Do I receive points when using a gift card?

Does Hassle Free Returns apply to both Returns + Exchanges?

Does Hassle Free cover the Cost of shipping for my exchange order?

Hassle Free Returns

What is a Capsule?

Capsule Guide

Ethical Responsibility

Environmental Sustainability

Ethical Responsibly and Sustainable Fashion

Discount Code Policy

Do You Price Adjust?

Discount Codes & Price Adjustments

How to Wash Your CJLA Pieces

How to Cut Your Denim

Caring for Your Pieces

Back in Stock Notifications

The Piece I Want Sold Out!

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Chad's Birthday Denim Sale

Treat Week Sale

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30% Off Black Friday Sale

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2024 CJLA Christmas Card & Emails

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Promotion Information

Capsule Box FAQ

Capsule Box Exchanges

CJLA Capsule Box

How do I get a birthday reward?Updated 2 years ago